TERMS AND CONDITIONS
Last Updated: 01/01/2025
Welcome to Caremistry! These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you agree to comply with and be bound by these terms.
1. GENERAL TERMS
1.1. These Terms apply to all users of our website and customers purchasing Caremistry products.
1.2. We reserve the right to modify, update, or replace these Terms at any time. Changes will be effective immediately upon posting.
2. PRODUCT INFORMATION & PURCHASES
2.1. Caremistry offers skincare products formulated with high-quality ingredients. Product descriptions, pricing, and availability are subject to change without notice. 2.2. By placing an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel orders at our discretion.
2.3. All purchases are final, except as outlined in our Refund & Return Policy.
3. PAYMENTS
3.1. Payments must be made in full using the available payment methods at checkout.
3.2. Transactions are securely processed through third-party payment gateways. Caremistry is not responsible for transaction errors caused by third-party systems.
4. SHIPPING & DELIVERY
4.1. We deliver within Indonesia. Estimated delivery times vary based on location and courier service.
4.2. Shipping delays due to unforeseen circumstances (e.g., natural disasters, courier disruptions) are beyond our control.
5. REFUND & RETURN POLICY
5.1. Returns and refunds are only applicable for defective or incorrect products. Requests must be submitted within 7 days of receiving the item.
5.2. Products must be unused, unopened, and in their original packaging to qualify for a return.
6. USER CONDUCT
6.1. You agree not to misuse our website or services, including attempting fraudulent transactions, hacking, or distributing harmful content.
6.2. We reserve the right to suspend or terminate accounts violating these terms.
7. INTELLECTUAL PROPERTY
7.1. All content, including logos, images, and text, is the property of Caremistry and may not be copied, modified, or distributed without permission.
8. LIMITATION OF LIABILITY
8.1. Caremistry is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.
8.2. Product effectiveness varies by individual; we do not guarantee specific results.
9. PRIVACY POLICY
9.1. Your personal information is collected and processed in accordance with our Privacy Policy.
9.2. We do not sell or share your data with third parties without consent.
10. GOVERNING LAW
10.1. These Terms are governed by the laws of Indonesia. Any disputes will be resolved through arbitration or courts in Jakarta, Indonesia.
For inquiries, contact us at [email protected].
By using our services, you acknowledge that you have read and agreed to these Terms.